Sourship Privacy Policy

At Sourship, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services, including sourcing, warehousing, and fulfillment. It also describes your privacy rights and how we comply with applicable laws.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

• ›Account: A unique account created for you to access our services or certain parts of the services.
• ›Affiliate: Any entity that controls, is controlled by, or is under common control with Sourship.
• ›Company / We / Us / Our: Refers to Sourship, including our website and services.
• ›Cookies: Small files placed on your device that help improve your browsing experience.
• ›Device: Any device capable of accessing our services, such as a computer, smartphone, or tablet.
• ›Personal Data: Any information that identifies or can identify you as an individual.
• ›Service / Website: Refers to www.sourship.com and all related platforms we operate.
• ›Service Provider: Third parties who help us provide, maintain, or analyze our services, such as IT, payment processing, and logistics partners.
• ›Usage Data: Automatically collected data generated by your use of our services or from our infrastructure, e.g., pages visited, time spent, IP addresses.
• ›You: The individual or entity using our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information you provide voluntarily, including:

• ›Name, email address, phone number
• ›Shipping and billing addresses
• ›Payment information (processed securely via our payment partners)
• ›Account login credentials
• ›Order history and preferences

2.2 Usage Data

Usage data is collected automatically when using our services, including:

• ›IP address, browser type and version
• ›Pages visited, time and duration of visit
• ›Device information and operating system
• ›Referral websites or links clicked

2.3 Cookies and Tracking

We use cookies, beacons, and similar tracking technologies to:

• ›Authenticate users and maintain secure sessions
• ›Remember your preferences (language, currency, etc.)
• ›Analyze service usage to improve functionality
• ›Deliver targeted promotions and updates

You can disable cookies in your browser, but some features may not function properly.

3. How We Use Your Information

We may use your personal data for the following purposes:

1. To provide and maintain our services, including managing your account and orders.
2. To communicate with you, including confirmations, shipping updates, support, and promotional offers (with your consent).
3. To improve our services, including analyzing usage trends and optimizing our website and operations.
4. To comply with legal obligations, including tax, customs, and regulatory requirements.
5. For business transfers, such as mergers or acquisitions, where your data may be transferred as part of assets.

4. Sharing Your Personal Data

We may share your personal information with:

• ›Service providers: For logistics, warehousing, payment processing, analytics, and IT support
• ›Affiliates: To help provide services and improve operations
• ›Business partners: For promotions or services you have opted into
• ›Legal authorities: If required by law or to protect rights, safety, or property

We do not sell or rent your personal information to third parties.

5. Retention of Your Personal Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal or regulatory obligations. Usage data may be retained for shorter periods for internal analytics, unless required longer for security or compliance purposes.

6. Your Rights

You have the right to:

• ›Access your personal information
• ›Correct or update inaccuracies
• ›Request deletion of your personal information
• ›Opt out of marketing communications

Requests can be made by contacting our support team at support@sourship.com. Verification of identity may be required for certain requests.

7. Security of Your Personal Data

We implement commercially reasonable technical and organizational measures to protect your data, including encryption, secure servers, and limited access.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for anyone under 13. We do not knowingly collect information from children. If we learn that we have collected personal data from a child under 13 without parental consent, we will take steps to delete it.

9. Links to Other Websites

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a "last updated" date. Significant changes may also be communicated via email if you are a registered user.

11. Contact Us

For questions or concerns regarding this Privacy Policy or your data, contact us at:

Email: support@sourship.com

Website: www.sourship.com/contact