Effective Date: 28/11/2024
At Sourship, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, shipping address, and payment information.
- Order Details: Product links, shipping addresses, and related order information.
- Account Information: Login credentials, account preferences, and dashboard activity.
- Usage Data: IP addresses, browser types, referral URLs, and pages visited on our site.
- Cookies: To enhance your experience, we may use cookies to remember your preferences and analyze website traffic.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders efficiently.
- Communicate with you regarding your orders, updates, and inquiries.
- Provide and improve our services.
- Manage your account and provide dashboard features.
- Ensure website security and prevent fraudulent activity.
- Comply with legal obligations.
3. How We Share Your Information
Your information may be shared with:
- Service Providers: For payment processing, shipping, and other essential services.
- Legal Authorities: When required by law or in response to valid legal requests.
- Business Partners: If you opt into specific partnerships or promotions.
We do not sell or rent your information to third parties.
4. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights
You have the right to:
- Access and update your information via your account dashboard.
- Request the deletion of your data (subject to legal and operational requirements).
- Opt-out of non-essential communications.
- Manage cookie preferences through your browser settings.
6. Security Measures
We employ industry-standard security measures, including encryption, secure servers, and regular audits, to protect your data. However, no system is entirely foolproof, and we encourage you to protect your login credentials.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect their information.
9. Updates to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: contact@sourship.com
Phone: +212 653-868146